Delivery

Our Commitment to Reliable Delivery

At Blade HQ Shop, we understand that when you order a premium knife from trusted brands like Boker and CRKT, you’re not just purchasing a tool—you’re investing in a reliable partner for your adventures, daily tasks, and preparedness needs. That’s why we’ve designed a shipping process that matches the quality and reliability of the products we curate.

Whether you’re a tactical professional awaiting your new Boker Automatic, an outdoor enthusiast preparing with a fixed blade, or an EDC user selecting the perfect CRKT folding knife, our global delivery options ensure your gear arrives securely and efficiently.

Shipping Options & Timeframes

We offer two reliable shipping methods to accommodate your needs and budget. All orders are processed within 1-2 business days before shipping, ensuring careful preparation of your premium blades.

Order Processing & Tracking

From the moment you place your order for that perfect Boker Assisted knife or CRKT Fixed Blade, here’s what to expect:

1. Order Confirmation: Immediately after purchase, you’ll receive an email confirmation with your order details.
2. Processing (1-2 days): Our team in Washington, US carefully prepares your order, ensuring every knife meets our quality standards before dispatch.
3. Shipping Notification: Once your order ships, you’ll receive a notification with your tracking number and carrier information.
4. In Transit: Use your tracking number to follow your package’s journey to your doorstep.
5. Delivery: Your premium blade arrives ready for action. Some carriers may require a signature for delivery.

We partner only with reputable carriers who understand the value of the products they’re handling, ensuring your knives arrive in the same pristine condition they left our facility.

Returns & Exchanges

While we’re confident you’ll love your Blade HQ Shop purchase, we understand that sometimes a product might not meet your specific needs. Our return policy reflects our commitment to your complete satisfaction:

• Return Window: 15 days from the date of delivery
• Condition: Items must be unused, in original packaging, with all tags and accessories
• Process: Contact our customer service team at [email protected] to initiate a return
• Refunds: Processed to the original payment method within 7-10 business days after we receive the returned item

Due to the nature of our products, customized or used knives cannot be returned for safety and hygiene reasons. Please inspect your knife upon arrival to ensure it meets your expectations.

International Considerations

As a global retailer serving tactical professionals, survivalists, and knife enthusiasts worldwide, we navigate international shipping regulations daily:

• Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These are not included in our shipping charges.
• Legal Compliance: It is the customer’s responsibility to ensure that any knife purchased complies with local laws and regulations regarding blade length, locking mechanisms, and carry permissions.
• Shipping Restrictions: Some automatic or assisted-opening knives may have additional shipping restrictions to certain regions. Our checkout system will alert you if any items in your cart cannot be shipped to your location.

We proudly serve customers across the globe, from EDC enthusiasts seeking their next CRKT folding knife to collectors pursuing limited edition Boker automatics. Our shipping infrastructure is designed to get you your gear reliably, wherever your adventures take you.